The most common corrective job.

Learning Track · Module 10: SOPs · Step 79 of 101

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Who: lamp crewBefore: safe isolation, traffic management, and work at height SOPs
  1. Open the work order. Check the asset, model, and history.
  2. Take the correct spare from the store and issue it to the job.
  3. Isolate the pole at the pole fuse or circuit.
  4. Photograph the luminaire label before you remove anything.
  5. Replace the part. For a driver, use the same programme. For a node, record the new serial number.
  6. Check the gasket and cable gland. Close the luminaire.
  7. Restore power. Check the light, and that the node reports.
  8. Label the failed part with asset and job numbers for warranty.
  9. Resolve the job: cause, part used, and a photo.

Warning

Dispose of failed electronics as e-waste Europe: (WEEE) South Asia: (E-Waste Management Rules in India). Old discharge lamps contain mercury: treat them as hazardous waste.

Sources

  1. Directive 2012/19/EU (WEEE)
  2. E-Waste (Management) Rules, 2022 (India)
  3. Maker installation instructions

Changes: 30 October 2026: First publication: guides for Europe, the Middle East, South Asia, and the USA; failure library; tender clause library; comparisons; tools; downloads. See the changelog. Found a mistake? Report it.