Turn every problem into a job, close it on time, prevent the next one, and recover fast after a storm.
- Why use maintenance software?: What goes wrong with paper, phone calls, and spreadsheets.
- Work orders and SLAs: The life of a job, from report to close.
- Night patrols and the share working: The simplest measure of network health.
- Preventive plans: Fix it before it fails.
- Planned replacement: Spot or group replacement.
- Handling resident complaints: Every report gets a number and an answer.
- Maintenance KPIs: Six numbers that show how well the crews perform.
- Spares: The part must be on the shelf when the crew needs it.
- Warranty claims: Failed parts under warranty are free parts.
- Storm and emergency response: When hundreds of lights fail in one night.
Note
OpenSLMS runs this whole process, from the first report to the closed job. See OpenSLMS pricing for utilities and contractors.